customer service

crazeeHeads® Helmet Covers :: Customer Service

Our Guarantee and Our Return Policy

We want you to be satisfied with your crazeeHeads® helmet cover. But if you’re not happy with it, just return it within 10 days in UNUSED CONDITION, and we’ll credit your credit card for your purchase price less a $6.00 restocking fee. Shipping costs are not refundable UNLESS we've sent the wrong item or if the item sent is defective.

Send the package via FedEx, USPS, or UPS securely wrapped, prepaid, and insured to:

crazeeHeads®, inc.,
338 Jericho Turnpike, #151
Syosset, New York 11791

Please remember to enclose a copy of your invoice and/or packing slip so we know who you are , and tell us the reason why you are returning the item. We do not accept returns shipped C.O.D. The item must be in original condition, unused, undamaged, and missing no parts.

We cannot accept returns more than 10 days after delivery.

All crazeeHeads® helmet covers are guaranteed from any manufacturer’s defect for one full year from the purchase date. If it fails in that time, return it to us and we’ll send you a free replacement.

Credit Cards

We accept only Visa and MasterCard at this time.

Sales Tax

Items shipped to CT or NY will be charged sales tax on both the purchase price and shipping charge.

Shipping

We ship by FedEx Ground, USPS, UPS, or APC Logistics to all 50 states and Canada. Items may take up to 10 days to arrive. FedEx 2-Day service is available for a $24.99 surcharge in addition to standard shipping charges. Please note that FedEx and UPS do not ship to PO Boxes.  

Canadian retail orders will be accepted, but payment by credit card must be settled and verified before shipping. All duties, and taxes will be additional and are the sole responsibility of the customer.

Help

If you have any questions or need assistance with the website or our products please do not hesitate to contact us via email: customerservice@crazeeheads.com. Order securely on this website or call 1-866-427-2933.

For inquiries concerning your order, e-mail: help@crazeeheads.com, or call us toll free at: 1-866-4-CRAZEE (1-866-427-2933) or 516-263-3345 during our regular business hours:
Mon thru Saturday
10 AM - 6 PM EST